At BestIPTVCA.ca, we are committed to providing a high-quality IPTV service. However, we understand that situations may arise where a refund is requested. Please read our refund policy carefully before making a purchase.
✅ 7-Day Money-Back Guarantee
We offer a 100% refund within 7 days of your first purchase if:
- You experience technical issues that cannot be resolved by our support team.
- You are not satisfied with the service and have contacted us within the refund window.
- You have not violated any terms of use, such as sharing your account or using unsupported devices.
Note: The 7-day refund applies to first-time customers only.
🚫 Non-Refundable Situations
Refunds will not be issued in the following cases:
- You changed your mind after the purchase.
- You do not have a compatible device or stable internet connection.
- You shared your account or used it on multiple devices (unless permitted).
- You request a refund after 7 days.
- You have used a trial account and want a refund after upgrading.
💬 How to Request a Refund
To request a refund, please contact our support team within 7 days of your purchase at:
📧 support@bestiptvca.ca
📞 +1 (Insert Phone Number)
Include the following in your request:
- Order number
- Email used during the purchase
- Reason for the refund request
We will review your case and respond within 24–48 hours.
🔒 Chargebacks & Fraud
Initiating a chargeback without contacting us first is considered a violation of our terms. Accounts involved in fraudulent chargebacks will be permanently banned from our platform.
🙏 Our Commitment
We are here to help. If you experience any technical problems, we strongly encourage you to contact us before requesting a refund — in most cases, we can resolve the issue quickly.